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PAYMENT and SHIPPING

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General

 

You can find the exact details of the products you want in your shopping cart.

However, the conditions below generally apply.

 

What payment options do I have? (Is it possible to pay by invoice?)

 

The following payment options are generally available to you:

 

  • Credit card
  • PayPal
  • Klarna pay by now

 

The payment method "on account" is only and exclusively available to our loyal season ticket holders.

You will also find the organizer's payment options in the description of your item and in the shopping cart.

 

Can I still change or cancel my order?

 

Grundsätzlich sind unsere VIP-Tickets gemäß der AGB von der Stornierung ausgeschlossen. Bezüglich einer Änderung können Sie uns jedoch gerne kontaktieren, 

 

How are the tickets sent?

 

The tickets will be sent to you as Print@Home Ticket will be delivered approximately 3-4 days before the game to the email address you used to purchase.

Hey, how can I help you?

Do you have any questions?

Our experts are always available to help and advise you.

  • Mon - Th between 09:00 and 18:00 & Fr between 09:00 and 16:00
  • Longterm of experience as a customer advisor for VIP tickets
  • Free advice from experts
Expert(s) Julian Brandt
Free service hotline +49 203 93105070